Privacy policy

It is generally possible to use our website without providing personal data. If you enter personal data, e.g. for the purpose of contacting us or subscribing to a newsletter, we will pass on the necessary information to companies that process data on our behalf (e.g. send the newsletter). We only commission companies that are subject to the General Data Protection Regulation.

Encrypted transmission

For reasons of security and data protection, this website uses SSL encryption, which prevents third parties from intercepting and reading the data you enter during transmission. You can recognize active encryption by the padlock or similar symbol in the address bar of your browser.

Contact with us

If you contact us using the form on the website, by e-mail or by other means, the data you provide (name, e-mail address and optionally telephone number) will be stored by us for one year for the purpose of processing the inquiry and in the event of follow-up questions. If the inquiry results in a contract, the statutory retention periods apply. We will not pass on this data without your consent. Data processing is carried out on the basis of Art. 6 para. 1 lit. b (contract fulfillment) and Art. 6 para. 1 lit. a (consent) of the GDPR.

Scheduling & contact management - HubSpot

To plan appointments and maintain contact with interested parties and customers, we use the services of HubSpot, Inc., Two Canal Park, Cambridge, MA 02141 USA zu: 

HubSpot processes the data you enter (name, e-mail address and optional information on the consultation topic) for the purpose of arranging a consultation appointment. This information is passed on to us.

HubSpot also processes access logs (as described under “Server logs”), sets cookies and uses Google Analytics to statistically record the use of your website. The purpose of this data processing is to provide the service, i.e. the appointment booking, to improve the product and to comply with legal regulations. Details on the use of data by Hubspot can be found here: https://legal.hubspot.com/de/privacy-policy.

Data processing is carried out on the basis of Art. 6 para. 1 lit. b (fulfillment of contract) and Art. 6 para. 1 lit. f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the simple and effective booking of appointments by our customers.

We store the data from an appointment booking until the expiry of the retention period under tax law (7 years).
HubSpot only stores the data for as long as it is absolutely necessary to provide the service or for the other purposes mentioned above.

We have concluded an order processing contract with HubSpot in which HubSpot undertakes to comply with the standard contractual clauses defined by the EU Commission.

Forwarding of my request data to our partners

If you have consented to the forwarding of your inquiry data to our partners via the form on the website, we may forward your inquiry and contact data as per the contact form to our partners for the purpose of processing your inquiry. You are entitled to revoke this consent at any time and to submit the request to the responsible office/partner yourself.

Newsletter

You can subscribe to our newsletter via our website. To do this, we need your name and e-mail address, as well as your declaration that you agree to receive our newsletter.

If you register for our newsletter, we will send you a confirmation email with a link to confirm your registration. Data processing is therefore carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 (1) (a) (consent) of the GDPR.

You can cancel your subscription to the newsletter at any time by using the corresponding link at the end of the newsletter. We will then immediately delete your data in connection with the newsletter dispatch.

The newsletter is sent on our behalf by MailerLite, Inc, 548 Market St, PMB 98174, San Francisco, California 94104-5401 US. Your e-mail address, your name, the date of your registration and the IP address used are stored on MailerLite's servers in the USA. MailerLite uses this information to send and analyze the newsletter on our behalf. The data is also used to optimize MailerLite's service, but is never passed on or used in any other way.

The US-based company undertakes to comply with the standard contractual clauses as defined by the EU Commission. We have concluded an order processing agreement with MailerLite, in which MailerLite undertakes to comply with the EU General Data Protection Regulation. You can find MailerLite's privacy policy here.

Server Logs

The server from which this website is provided stores information that is automatically transmitted to us by your browser in so-called log files. These are
- Browser type and browser version
- Operating system used
- The page (URL) from which you came to us
- The IP address of the accessing computer
- Time of the request
This data is used exclusively for technical monitoring of the web server (capacity utilization, optimization, error detection, security) and is absolutely necessary for this purpose. They are not linked to other data sources so that they cannot be assigned to individual persons. They are deleted after three months.

Data processing is carried out on the basis of Article 6(1)(f) (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the proper and secure functioning of the website.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.

Some of these cookies are necessary for the operation of the website and are used to log in and store your consent to cookies that are not required. If you do not want the necessary cookies to be stored, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

The legal basis for the use of necessary cookies is Article 6(1)(f) (legitimate interests) of the GDPR. Legitimate interests within the meaning of the GDPR are the proper and secure functioning of the website and the optimization of our offer.

In addition, other cookies that are not absolutely necessary for the operation of the website may be stored only with your consent. Details in the following sections.

HubSpot

We use the services of HubSpot to plan appointments and maintain contact with interested parties and customers. HubSpot sets cookies in your browser if you allow this with “Accept”. You can deactivate these cookies at any time by clicking “Reject”.

Matomo web analysis

To get a better overview of how visitors use our website, we use the Matomo software solution. This is open source software that we use as a locally installed application.

No cookies are set and your IP address is anonymized so that we cannot recognize you on subsequent visits. We do not pass on any data to third parties; the analysis takes place exclusively on our web server. When you visit our website, the following information is processed:

• the first two bytes of the visitor's IP address (therefore anonymized)
• the pages accessed during a session
• the website from which you came to us (all parameters are removed)
• how long you remain on our website

Data processing is carried out on the basis of Art. 6 para. 1 lit. f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the improvement of the website by adapting it to the interests of website visitors.

Use of Zoom for consulting

We use the online video conferencing solution Zoom for consultations. Zoom is a service provided by Zoom Video Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, CA 95113, USA.

When we communicate using Zoom, the content of the conversation (i.e. audio and video) is encrypted so that only the participants can access it. No recordings are made.

However, Zoom also processes information entered by you such as your name, telephone number or e-mail address and automatically collected data such as your IP address, the MAC address of the device used, the operating system, the client software used, camera, microphone and speaker type, whether you are transmitting the sound by telephone or VoIP and whether you are participating in the call with or without video. The duration of the call, their name in the call and the content of the chat are also processed.

Data processing is carried out on the basis of Article 6(1)(b) (performance of a contract) and Article 6(1)(f) (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the simple and effective conduct of online meetings via the Internet.

Zoom only stores the data for as long as it is necessary to provide the service or for the other purposes mentioned above.

We have concluded a processor agreement with Zoom in which Zoom undertakes to comply with the standard contractual clauses defined by the EU Commission.

Further details on data processing by Zoom can be found here: https://zoom.us/de-de/privacy.html

Data storage

We store the following customer data for accounting purposes: Name, address, telephone number, e-mail address, VAT. ID. This data is not passed on, with the exception of transmission to our tax consultant for accounting purposes and to fulfill our tax obligations. The data is stored exclusively within the EU.

The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude and fulfill the contract with you.

All data from a contractual relationship is stored until the expiry of the retention period under tax law (7 years).

The above-mentioned data is stored

On encrypted local computer systems or portable computers secured by passwords and physical access protection. Data processing is carried out on the basis of Art. 6 para. 1 lit. c (statutory provisions) of the GDPR and Art. 6 para. 1 lit. b (necessary for the performance of the contract) of the GDPR.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. Corresponding requests can be addressed to the e-mail address office@aoe-wefarmenergy.at.

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact details:
office@aoe-wefarmenergy.at

aoe Insektenzucht GmbH
Grinzinger Straße 54/26/9
1190 Vienna